Frequently Asked Questions (FAQ)
How do payments work?
Winter (13-week), Spring (12-week), and Summer (8-week) Sessions:
We offer two payment options for our 12-week and 8-week sessions:
- One-time payment
- Two or Three-month recurring payment
Fall (14-week) Session:
We offer two payment options for our 14-week sessions:
- One-time payment
- Four-month recurring payment
How do I update my credit/debit card payment information?
Please watch the video below for step-by-step instructions to update your credit/debit card payment information in Appointment Plus:
What’s your return policy?
14-Day Money Back Guarantee (if you don’t like your lessons, just tell us in the first 14-days of training and we’ll give you your money back without a hassle).
Do you offer any discounts?
Yes, we offer a 10% multi-family member discount for households with multiple members enrolled. Please ask your instructor or our Director of Operations about this discount code before enrolling.
Do you sell Gift Certificates?
YES, we do! Purchase here.
Gift Certificate is good for one-on-one, 30-minute lessons (either 3 or 6 lessons). These lessons will occur during consecutive weeks. Our typical lesson hours are Monday – Friday 4:00 pm to 9:00 pm. Not redeemable for cash. No replacement for lost or stolen gift certificates. There are no makeup lessons for any missed lessons.
Do you have customer service?
Of course! We understand the need for speedy communication. Please Contact Us by email or phone with any questions or issues. Our telephone number is not just a machine; the number will truly reach us, but we do recommend email for most immediate response, please. If we are unable to answer in that moment, we will call you back within the day.
Enroll at Twin Cities Music School
Private Lessons at Twin Cities Music School is an incredible way to be introduced to learning to play music. Beginners and experienced students alike will develop their skills further and set and achieve goals they didn’t think they were capable of.
Trumpet, Trombone, Clarinet, Saxophone, Flute